HomeWho we serveBy organizationFQHCsFQHCs
Sliding-scale populations, grant reporting, and patient requests that arrive without a portal account — handled without adding administrative staff.
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Trusted across the network
490K+ record requests fulfilled annually
4.9
rating across 1,707 reviews on Google
Who we serve · Health centers
Keep up without hiring
Patient requests, including the ones that arrive without a portal account, land in one queue with a status. Every disclosure is logged, ready when reporting comes due.
See how it works
Measured on the network
Time your staff gets back for patient care 3.2 daysAverage turnaround99%Collection rate24/7Real-time status online7 fewerCalls per request
Built for community health
Release that fits thin staff time
What a federally qualified health center (FQHC) needs to answer patient requests at volume and keep reporting ready.
One queue for patients
Patient requests, including those without a portal account, land in one queue with an owner and a status.
Status patients can see
Patients and requesters check status online, 24/7, so fewer calls pull your staff away from patient care.
Reporting-ready logs
Every request and release is logged as it happens, so the numbers are already there when reporting comes due.
Two-step quality check
Every request goes through a two-step quality check, so new or part-time staff release records accurately.
Hand the work over
ChartRequest’s team can run release from intake through delivery, so the work gets done without a new hire.
Works with your EHR
ChartRequest works with any EHR, with no integration required, so getting started needs no IT project at all.
Customer story · Physical therapy
About 50 staff hours a week back
A growing physical therapy network found request volume outpacing its billing staff. It handed release to ChartRequest Complete and onboarded in under 30 days.
50 hrs/wkStaff time saved2.4 daysAverage turnaround<30 daysOnboarding
