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Home Platform Reporting and analytics Reporting and analytics Turnaround, volume, revenue, and bottlenecks in one dashboard, for the numbers HIM leaders bring to operations reviews. Book a demo Trusted across the network 490K+ record requests fulfilled annually
4.9 rating across 1,707 reviews on Google
Platform · Reporting and analytics Reporting your leadership will read Request volume, turnaround, and status in one release of information dashboard. When you can see demand and performance, you address needs before they turn into problems.
Measured on the network The numbers behind release on ChartRequest 3.2 daysAverage turnaround 99%Collection rate 24/7Real-time status online 7 fewerCalls per request What you can report on See the work before it becomes a problem Reports for operations, finance, and compliance, without building a spreadsheet by hand. Turnaround Monitor turnaround in hourly, daily, weekly, or monthly views, filtered by location. You see where requests slow down and can show that records go out promptly. Volume and staffing Request demand and team productivity over time, so you can plan staffing before the volume arrives and fix a bottleneck before it becomes an audit issue. Revenue Compliant pricing, invoicing, and payment collection run automatically on every billable request, on a platform with a 99% collection rate. Every location in one view An enterprise reporting layer sits across every location, department, and function, while each account’s access stays siloed to the people who need it. Scheduled and ad hoc reports Schedule the release reports leadership reads every month, and run an ad hoc report when a question comes up. Summaries are clear enough to share as they are. Exportable records Drill from a summary down to a single request and its full audit trail, for an attorney’s demand letter, a subpoena, or an auditor, and export it as a report. See audit logs More of the platform Overview Every capability behind release and retrieval, from the work queue and the network to tracking, reporting, forms, and security. Go to Overview Real-time tracking Live status for staff, requesters, and patients, so nobody has to call to find out where a records request stands. Go to Real-time tracking EHR integrations ChartRequest works with any EHR, with no integration required, so there is nothing for IT to build, test, or maintain. Go to EHR integrations
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Founded 2012 in Atlanta, GA. The medical records exchange network — release and retrieval on one HIPAA-compliant platform.

Health information, exchanged the right way

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