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Home Platform API access API access Submit, track, and receive records requests from your own systems, built for high-volume payer and legal workflows. Book a demo Trusted across the network 490K+ record requests fulfilled annually
4.9 rating across 1,707 reviews on Google
Platform · API access Records requests from your own systems Connect retrieval to your internal workflows. The API moves request and fulfillment data where it needs to go, instead of through repeated downloads, uploads, and shared folders.
Measured on the network The network behind every API request 3.2 daysAverage turnaround 7 fewerCalls per request 24/7Real-time status online 50 statesCovered nationwide What the API covers Built for audit-season volume For teams that retrieve records by the hundred or the thousand, and the IT team that supports them. Submit and track Create requests and follow their status from your own systems, without re-keying them into a portal. Build automation around each stage of fulfillment. Bulk submission Submit a whole cohort at once from the pull list template when claims, Healthcare Effectiveness Data and Information Set (HEDIS), or risk adjustment volume peaks. Automated error detection flags problems before you submit. See bulk retrieval for payers Status across every request set See how many records are pending, incomplete, on QA hold, priced, or ordered, with reporting that supports internal monitoring and vendor accountability. Consistent delivery Records arrive with uniform naming conventions, so claims, medical review, quality, and compliance teams can use them without renaming or reorganizing files. A separate sandbox Build and test against a separate sandbox environment before anything touches live requests. Documentation and support API documentation guides build and validation, and white-glove, omnichannel support stays with your developers through implementation. More of the platform EHR integrations ChartRequest works with any EHR, with no integration required, so there is nothing for IT to build, test, or maintain. Go to EHR integrations The network Custodians across all 50 states from one intake, Carequality-connected, with a retrieval team for every record that is not. Go to The network Compliance & security The controls, certifications and logging behind every release — HIPAA enforcement, SOC 2, audit readiness, and how the security model handles a records team that works remotely. Go to Compliance & security
See ChartRequest on your own records A 20-minute walkthrough of release, retrieval, and the audit trail — using the workflow you run today. Book a demo One Glenlake Pkwy, Suite 650, Atlanta GA 30328 +1 (888) 895-8366 · Fax +1 (402) 218-4831