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Home Solutions Add-on services Add-on services Notarization, forms, care coordination and staffing — the tasks that attach to a records request and usually land on whoever is nearest. Each switches on alongside release or retrieval. Book a demo Trusted across the network 490K+ record requests fulfilled annually
4.9 rating across 1,707 reviews on Google
Solutions · Add-on services The work around release, handled too Records requests bring other work with them: forms to complete, records to certify for court, outside records to chase, and requests to staff in states where release can’t be billed. Each add-on takes one of those jobs, on the same platform you release or retrieve on. See how it works
Four jobs off your desk Pick the add-on by the problem it solves Release where you can’t charge for it Staff augmentation puts dedicated virtual assistants on your inbound requests, for states where providers can’t charge for releasing electronic records. Outside records your clinicians need Care coordination hands the follow-up to our team. We chase another provider’s records, escalate ignored requests, and check what comes back before you see it. Records that have to be certified Digital notary tools let your authorized staff certify medical, billing, and imaging records for court inside the app, with no printing and no wet ink. Patient forms waiting on a physician Forms completion has our team fill out workers’ comp, disability, school, and sports forms, in 2.5 days on average. Same platform Every add-on inherits the release safeguards An add-on is not another vendor to vet. It runs in the ChartRequest app you already use, under the same HIPAA controls and on the same audited platform as release and retrieval. Where our team does the work, two members check it for completeness and accuracy before it goes out, and you see its status the whole way through.
What carries over
  • HIPAA compliant, regularly audited
  • Works with any EHR, with no integration required
  • Real-time status online, 24/7
  • Electronic delivery, with no fax machine on your side
Customer story · Physical therapy What handing work to our team gives back This study is from release, not an add-on, but it shows what moving records work to our team does for a staff. A physical therapy network across 42 locations handed release to ChartRequest Complete and got about 50 staff hours a week back.
50 hrs/wkStaff time saved 2.4 daysAverage turnaround <30 daysOnboarding
More about this case study Track record Speed you can measure How long we guarantee, how fast requests actually move, and how long since a record went where it shouldn’t. 305Days this year without an accidental information share (AIS) 5 daysTurnaround guarantee, in days 3.2 daysAverage turnaround 7 fewerCalls per request Explore Add-on services Staff augmentation Dedicated personnel embedded in your operation, billed as a service rather than a hire — how the arrangement works, and when it beats recruiting. Go to Staff augmentation Care coordination A referral service that moves the chart alongside the patient, with virtual assistant support for the follow-up either practice would otherwise chase. Go to Care coordination Digital notary Electronic notarization and certification, what makes a record admissible, and which jurisdictions accept a remote notary. Go to Digital notary Forms completion Which forms are covered, how they reach the right clinician, and what the turnaround looks like once they leave the inbox. Go to Forms completion
See ChartRequest on your own records A 20-minute walkthrough of release, retrieval, and the audit trail — using the workflow you run today. Book a demo

Founded 2012 in Atlanta, GA. The medical records exchange network — release and retrieval on one HIPAA-compliant platform.

Health information, exchanged the right way

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