HomeWho we serveBy sizeEnterpriseEnterprise
One standard across the organization, reporting that rolls up, and an answer to who released what — with the integration and procurement questions that come with that scale.
Book a demo
Trusted across the network
490K+ record requests fulfilled annually
4.9
rating across 1,707 reviews on Google
Who we serve · Enterprise
Know who released what
Every release follows one workflow and lands in one audit trail, so a disclosure question is answered by a report, not by asking each site. New facilities adopt the same process instead of bringing their own.
See how it works
Measured on the network
The results procurement will ask about 3.2 daysAverage turnaround99%Collection rate24/7Real-time status online7 fewerCalls per request
Built for scale
Release you can account for at every site
One release standard
Every site follows the same release workflow and checks, so policy is applied the same way across the company.
One audit trail
Every request and release in the organization is logged in one trail, so disclosure questions have one answer.
Your staff or ours
Run release with your own staff on guided workflows, or hand it to ChartRequest’s team, on the same platform.
No EHR integration
ChartRequest works with any EHR, with no integration required, so a rollout doesn’t queue behind IT projects.
Documented security
HIPAA compliant and regularly audited, with 256-bit SSL and multilayered AES encryption for your review.
Fees collected for you
Billing and collection are handled across the organization, with a 99% collection rate on released records.
Customer story · Physical therapy
42 sites in under 30 days
A physical therapy network across three states handed release to ChartRequest Complete, and its team reports getting back about 50 hours a week.
42+Locations across 3 states<30 daysOnboarding50 hrs/wkStaff time saved
