HomeWho we serveBy sizeSmall and independentSmall and independent
What a practice with no dedicated records staff is still required to do, what it can hand over, and what that costs — usually nothing.
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Trusted across the network
490K+ record requests fulfilled annually
4.9
rating across 1,707 reviews on Google
Who we serve · Small and independent practices
No records team needed
Every request lands in one queue with a status, whether your staff handles it or ChartRequest does. Eligible specialties can hand the work over at no cost, so records stop competing with patients for the front desk.
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Measured on the network
What a small practice gets back 3.2 daysAverage turnaround99%Collection rate24/7Real-time status online7 fewerCalls per request
Built for small practices
Hand the work over, or keep it simple in house
No cost, if eligible
If your specialty qualifies, billable requesters pay for the full service instead of you.
Status on every request
Each request shows its status, so you know what came in and what’s still open, whoever is handling it.
Fewer status calls
Requesters check status online, 24/7, so fewer calls land on the person who already answers your phones.
Release checks built in
Authorization checks are part of every release, so records go out correctly without a records specialist.
No EHR integration
ChartRequest works with any EHR, with no integration required, so there is no IT project before you start.
A full release log
Every request and release is logged as it happens, so you have the answer when someone asks what went out.
Customer story · Retina
One person, most of the week back
At a retina practice, release ran through one person: signatures, state pricing, mailed invoices. With ChartRequest, a request goes out in about 10 minutes, and 90% of that time went back to other projects.
10 minTo process a request20 hrs/wkAdmin time saved90%Time back for other work
