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Home Who we serve By organization Solo practitioners Solo practitioners What a single-provider practice pays, how subpoenas and attorney requests are handled, and how long setup takes. Book a demo Trusted across the network 490K+ record requests fulfilled annually
4.9 rating across 1,707 reviews on Google
Who we serve · Solo practitioners See what’s waiting Patient, attorney, and subpoena requests arrive in one queue with a status. Setup needs no EHR integration, and the work can be handed over. See how it works
Measured on the network The work that stops landing between patients 3.2 daysAverage turnaround 99%Collection rate 24/7Real-time status online 7 fewerCalls per request Built for a single-provider practice Records handled, without a records clerk What a solo practice needs to answer patient, attorney, and subpoena requests without losing the day to them. All requests in one place Patient, attorney, and subpoena requests land in one queue, so nothing gets lost between your appointments. Subpoenas, handled Subpoena and attorney requests follow a guided workflow built on HIPAA, the Cures Act, and state statutes. No cost, if eligible Eligible specialties can hand the work over at no cost, with billable requesters covering the service. Fewer status calls Requesters check status online, 24/7, so fewer calls interrupt the day you meant to spend with patients. No integration needed ChartRequest works with any EHR, with no integration required, so setup doesn’t need an IT consultant at all. A full release log Every request and release is logged as it happens, so you can show who asked, what went out, and exactly when. Customer story · Retina Requests worked in minutes A retina practice moved release from spreadsheets and mailed invoices to ChartRequest. Payment is now collected up front, and the 20 hours a week release used to take came back.
10 minTo process a request 2 daysDoctor sign-off, from 3 weeks 20 hrs/wkAdmin time saved
More about this case study Ways to hand it over Hand it off, or keep it simple in house Most solo practices hand the work over. Either way, every request is tracked in one place. ChartRequest Complete Fully managed release Our team handles every request, subpoenas included, so records never land on your desk. Flat rate based on volume and billable mix. Explore Complete ChartRequest Select No-cost release service The same full service at no cost, if your specialty is eligible, with nothing to manage. Billable requesters cover the full service. Explore Select ChartRequest Pro Software for your release team You or your staff release on guided workflows, keep the revenue, and track every request. Keep 80%+ of revenue after processing fees. Explore Pro Organizations close to yours Group practices Shared intake across providers, one fee practice instead of several, and reporting a practice administrator can actually act on. Go to Group practices FQHCs Sliding-scale populations, grant reporting, and patient requests that arrive without a portal account — handled without adding administrative staff. Go to FQHCs Imaging centers Why imaging fails differently from the rest of the chart: file size, specialized formats, and the gap between a report and the study itself. Go to Imaging centers
See ChartRequest on your own records A 20-minute walkthrough of release, retrieval, and the audit trail — using the workflow you run today. Book a demo

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