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SOC 2 Certified Platform

Security needs to be provable, not implied. ChartRequest supports protected health information exchange with SOC 2 Type II audited controls, secure digital delivery, and request-level accountability designed for real-world ROI operations.

ChartRequest is Proudly Partnered With

HIPAA Compliant

Regularly Audited to Ensure Compliance With All HIPAA Rules

Top-Rated

Our White-Glove Service Makes Us the Top-Rated ROI Vendor on Google

Secure

SOC 2 and ISO-270001 Compliant With Military-Grade Encryption and Security

Validate Security Controls With a SOC 2 Type II Alignment

Vendor security questionnaires are easier when controls are independently evaluated over time. Our SOC 2 Type II alignment demonstrates that key controls are not only designed well, but operating consistently.

ChartRequest supports stronger vendor assurance by:

  • Operating on SOC 2 Type II audited controls
  • Supporting security, availability, and confidentiality for PHI workflows
  • Reducing reliance on informal tools that make oversight harder
Review SOC 2 Type II Standards
Validate Security Controls With a SOC 2 Type II Report​
Apply HITRUST-Aligned Security Practices in Medical Environments​

Apply HITRUST-Aligned Security Practices in Medical Environments

Healthcare security requires more than generic IT safeguards. HITRUST-aligned practices provide a structured approach that fits the realities of PHI handling, operational risk, and consistent controls across teams.

ChartRequest supports healthcare security alignment by:

  • Using HITRUST-aligned security practices built for healthcare workflows
  • Reinforcing consistent safeguards for PHI at rest and in transit
  • Supporting a security approach that remains stable as volume grows
Explore HITRUST-Aligned Security

Prove Request Accountability With Real-Time Audit Logs

Security and compliance depend on visibility. When questions come up, you need to see who did what, when it happened, and how the request progressed, without reconstructing events from emails or notes.

ChartRequest supports audit-ready oversight by:

  • Providing real-time audit logs tied to request activity
  • Keeping a clear request history to support reviews and inquiries
  • Supporting exportable, request-level proof when documentation is required
View Audit Logs and Request History
Prove Accountability With Real-Time Audit Logs​
Replace Fax and Paper With Secure Digital Exchange​

Replace Fax and Paper With Secure Digital Exchange

Traditional ROI methods are slow and labor-intensive. Fax, printing, scanning, and mailed media add cost, increase handling touches, and create unnecessary work for staff. ChartRequest digitizes exchange so PHI moves through a controlled system built for secure delivery.

ChartRequest helps reduce traditional-method burden by:

  • Eliminating common fax and paper steps that slow ROI teams down
  • Reducing printing, scanning, and mailing work tied to fulfillment
  • Delivering records via secure digital workflows instead of informal channels
See Secure Digital Delivery

Maintain Strong Controls as Teams and Locations Expand

Security can weaken as organizations grow, especially when more users and sites introduce more variation. Built-in controls help keep handling consistent across teams, locations, and staffing changes.

ChartRequest supports scalable security by:

  • Supporting role-based access so permissions match responsibilities
  • Keeping activity visible so leaders can monitor request handling performance
  • Reinforcing consistent processes that support secure ROI operations at scale
See How ChartRequest Scales Securely
Maintain Strong Controls as Teams and Locations Expand​

Learn How We Help Practices Like Yours

From small, one-provider practices to hospital systems that span several states, ChartRequest is purpose built to revolutionize record exchange for all organizations. If you release records, we want to work with you!
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