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Home Platform Compliance and security Secure remote work Secure remote work The controls that apply when records staff work outside a building: access, device posture, and what stays logged wherever the work happens. Book a demo Trusted across the network 490K+ record requests fulfilled annually
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Compliance and security · Remote work Same controls, anywhere Our team works inside a secure, encrypted system, not email threads or ad hoc tools. Every control applies at home just as it does in the office, and every action is logged. See how it works
Measured on the network Secure and still fast 3.2 daysAverage turnaround 99%Collection rate 24/7Real-time status online 7 fewerCalls per request Controls that apply anywhere Security that doesn’t depend on the office Access that is limited, authenticated, and monitored for every remote team member. Secure intake Requests enter through secure portals and supported API integrations, not email threads or ad hoc tools, and every entry is encrypted in transit. Authorized uploads only Only verified custodians and properly permissioned staff upload records, under the minimum necessary standard. Every upload is encrypted and tracked. Two-factor authentication Two-factor authentication, session controls, and single sign-on apply to every internal user, and access attempts are logged and reviewed. Role-based access Our team works in HIPAA-compliant environments, with access limited to approved roles so each person sees only what their role needs. Monitored workstations Remote workstations are monitored with webcam audits, face recognition, and geo tracking, and work is reviewed through internal QA, daily huddles, and workflow checklists. Limited physical output Printers are disabled for everyone except designated leads, and every action is captured with a timestamp, identity, and IP address for the audit trail. More on compliance and security HIPAA compliance Where the regulation meets the workflow: the safeguards enforced automatically, the ones that need a decision, and what an investigator would find in the log. Go to HIPAA compliance Audit readiness What is recorded on every request, and how an audit becomes a report you run instead of a week spent reconstructing one. Go to Audit readiness SOC 2 security program The independent assurance behind the platform — SOC 2 certification and ISO-27001 alignment — and what each one actually covers. Go to SOC 2 security program
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Founded 2012 in Atlanta, GA. The medical records exchange network — release and retrieval on one HIPAA-compliant platform.

Health information, exchanged the right way

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