Medical Record Retrieval Solutions
for Paralegals and Case Managers

Medical record retrieval can take over your day with follow-ups, status calls, and paperwork. CaseBinder helps
you submit requests faster, track progress in one place, and keep cases moving with less manual work.

ChartRequest is Proudly Partnered With

HIPAA Compliant

Regularly Audited to Ensure Compliance With All HIPAA Rules

Top-Rated

Our White-Glove Service Makes Us the Top-Rated ROI Vendor on Google

Secure

SOC 2 and ISO-270001 Compliant With Military-Grade Encryption and Security

Submit Requests Faster With a Guided Workflow

When you are managing dozens of matters at once, consistency matters. A clear submission process helps prevent missing details that can lead to delays, rework, or another round of calls.

CaseBinder helps streamline request submission by:

  • Using a guided workflow that keeps request details consistent
  • Making it easier to manage multiple requests without losing track
  • Reducing back-and-forth caused by incomplete or unclear request info
Submit Requests Faster With a Guided Workflow​
Get Signatures Without Printing, Scanning, or Chasing​

Get Signatures Without Printing, Scanning, or Chasing

Authorizations can slow everything down, especially when a client is busy or paperwork gets misplaced. Digital signatures help you keep the request moving and reduce time spent coordinating documents.

CaseBinder supports faster authorization handling by:

  • Sending eAuthorization forms for clients to sign digitally
  • Reducing delays tied to paper forms and manual follow-up
  • Keeping the authorization step organized as part of the request process

Reduce Status Calls With Real-Time Request Tracking

Status updates can consume hours each week. When information is scattered across emails, voicemails, and notes, it is harder to answer attorneys quickly or spot a stalled request early.

CaseBinder strengthens visibility by:

  • Providing real-time status updates online
  • Centralizing tracking so you always know where a request stands
  • Reducing internal check-ins because progress is easier to share
Reduce Status Calls With Real-Time Tracking​
Offload Follow-Up Work That Does Not Move the Case Forward​

Offload Follow-Up Work That Does Not Move the Case Forward

Provider follow-up is necessary, but it should not eat your schedule. When retrieval becomes a full-time task, other casework suffers and deadlines feel tighter than they should.

CaseBinder reduces follow-up burden by:

  • Using retrieval experts to handle provider check-ins and escalation
  • Cutting down on repetitive calls and emails from your staff
  • Keeping updates in one place so you do not have to chase answers

Get Cleaner Deliverables With a Defined End-to-End Proces

When records arrive incomplete, duplicated, or disorganized, it creates more work and delays review. A structured process helps reduce rework and makes it easier to move the file to the next step.

CaseBinder supports a more dependable finish by:

  • Following a consistent workflow from submission through delivery
  • Applying verification steps before release to reduce surprises
  • Delivering records securely so they are ready when your team needs them
Get Cleaner Deliverables With a Defined End-to-End Proces​