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Home Who we serve By role I own IT and integrations I own IT and integrations For IT owners weighing another integration. What connecting records exchange to the EHR actually requires, and what it does not. Book a demo Trusted across the network 490K+ record requests fulfilled annually
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Who we serve · IT and integrations One view, no integration ChartRequest works with any EHR, with no integration required, so there’s no interface for you to build or maintain. It runs on a HIPAA-compliant platform. See how it works
Measured on the network Results, no IT project 3.2 daysAverage turnaround 99%Collection rate 24/7Real-time status online 7 fewerCalls per request Built to stay off your roadmap Nothing new for IT to maintain What an IT owner needs to approve records exchange without taking on another integration to support. No EHR integration Works with any EHR, with no integration required, so there is no interface for your team to build or maintain. Layered encryption Data moves over 256-bit SSL with 2048-bit private keys and multilayered AES encryption, not over fax lines. HIPAA, regularly audited The platform is HIPAA compliant and regularly audited, so the security review starts from documented controls. Activity on the record Every request and release is logged as it happens, so access questions are answered from a record, not memory. One system for release Release runs in one system instead of fax servers, shared inboxes, and spreadsheets IT has to keep running. Controlled access Logins are protected with Security Assertion Markup Language (SAML), and access controls limit who can view what. Customer story · Physical therapy Live in under 30 days, with the EMR connected A 42-location physical therapy network needed a release partner that worked with its EMR. ChartRequest connected to its EMR and website within a couple of weeks, and onboarding finished in under 30 days.
<30 daysOnboarding 2.4 daysAverage turnaround 50 hrs/wkStaff time saved
More about this case study Three ways to operate Any model, the same small IT footprint All three run on the same platform, which works with any EHR and needs no integration. ChartRequest Complete Fully managed release Fully managed release, with no system for IT to stand up, run, patch, or support. Flat rate based on volume and billable mix. Explore Complete ChartRequest Select No-cost release service The same managed service for eligible specialties, with nothing to install or build. Billable requesters cover the full service. Explore Select ChartRequest Pro Software for your release team Your staff works in the platform every day, and there is still no EHR integration. Keep 80%+ of revenue after processing fees. Explore Pro Roles close to yours Compliance leaders For the people who answer for a disclosure. What is enforced, what is logged, and what you can put in front of a regulator. Go to Compliance leaders HIM/ROI leaders Turnaround benchmarks, audit exposure, staffing arithmetic and the operational levers available to a director who cannot add headcount. Go to HIM/ROI leaders Practice managers Plan options, intake routing and fee handling for a practice with no dedicated records staff — sized for an office manager who already has another job. Go to Practice managers
See ChartRequest on your own records A 20-minute walkthrough of release, retrieval, and the audit trail — using the workflow you run today. Book a demo

Founded 2012 in Atlanta, GA. The medical records exchange network — release and retrieval on one HIPAA-compliant platform.

Health information, exchanged the right way

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