HomeSolutionsMedical record releaseRelease of Information SoftwareRelease of Information Software
The release software under Complete, Select, and Pro: one workflow, one audit trail, and any EHR, with no integration required.
Book a demo
Trusted across the network
490K+ record requests fulfilled annually
4.9
rating across 1,707 reviews on Google
Solutions · Release of Information Software
Software for any EHR
Cut the cost of exchanging medical information, get reimbursed accurately, spend less time on status calls, and run release more efficiently, all in one secure application.
See how it works
Measured on the network
Faster, with fewer calls 3.2 daysAverage turnaround99%Collection rate24/7Real-time status online7 fewerCalls per request
Built for your release team
One secure application from intake to invoice
Cloud software turns the manual steps of release into automated tasks, and every medical records request is fulfilled on the same workflow.
A guided workflow for every request
Each request moves from intake through verification to fulfillment on the same steps, and every touchpoint is logged in a detailed audit trail.
Demand and performance at a glance
The dashboard shows request demand, performance, turnaround, and billing across departments and locations, so you can spot a backlog before it builds.
Works with any EHR
There’s no integration project for your IT department. The platform does integrate with a number of EHRs, but all it needs is secure credentials that let ChartRequest act as custodian of records on your behalf.
Access and encryption controls
Role-based access control limits who sees what under the minimum necessary standard, records move under 256-bit SSL, 2048-bit private keys, and multilayered AES encryption, and every request is double-verified before release.
Customer story · Retina
Seventeen locations in one release queue
A retina practice put every location on ChartRequest in place of spreadsheets and mailed invoices. Payment is now collected before records go out.
10 minTo process a request20 hrs/wkAdmin time saved17Locations in one queue
