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Reduce Staff Workload

ROI can pull staff into a nonstop loop of calls, follow-ups, and repetitive tasks that distract from patient care. ChartRequest reduces the busywork around record release so your team can stay focused, move requests faster, and protect time for what matters most.

ChartRequest is Proudly Partnered With

HIPAA Compliant

Regularly Audited to Ensure Compliance With All HIPAA Rules

Top-Rated

Our White-Glove Service Makes Us the Top-Rated ROI Vendor on Google

Secure

SOC 2 and ISO-270001 Compliant With Military-Grade Encryption and Security

Reduce Phone Calls With Real-Time Status Updates Available Online

Status calls from patients, attorneys, payors, and third parties break concentration and slow the entire queue. When requestors can see progress without calling, staff spend less time repeating updates and more time completing work.

ChartRequest helps reduce status noise by:

  • Providing online status updates so requestors can self-serve progress
  • Centralizing tracking so staff can quickly confirm status when needed
  • Reducing repeated follow-ups that interrupt processing throughout the day
Boost Transparency and Stay Updated
Reduce Phone Calls With Real-Time Status Updates Available Online​
Save Time on Every Request With a Streamlined Workflow​

Save Time on Every Request With a Streamlined Workflow

Workload builds when each request requires extra steps: logging in multiple places, searching for details, and manually tracking what happens next. A structured workflow helps staff complete requests with fewer touchpoints.

ChartRequest helps save time by:

  • Keeping request details and progress in one place
  • Reducing manual tracking and internal check-ins
  • Making the next step clear so requests move forward faster
Streamline Record Release Workflows

Keep Staff Focused on Patients, Not Paperwork

Most healthcare teams are stretched thin, and ROI tasks often compete with patient-facing priorities. When record release becomes a daily burden, it pulls time away from care coordination, patient questions, and front-line support.

ChartRequest helps refocus teams by:

  • Reducing the number of interruptions tied to release work
  • Simplifying steps that create repetitive administrative effort
  • Protecting staff bandwidth so patient needs come first
Learn How We Reduce Administrative Burden
Keep Staff Focused on Patients, Not Paperwork​
Reduce Backlog Pressure With Predictable Turnaround​

Reduce Backlog Pressure With Predictable Turnaround

Backlogs create stress, escalations, and overtime. When requests pile up, teams spend more time reacting than completing. A more predictable process helps prevent “catch-up mode” from becoming the norm.

ChartRequest helps stabilize workload by:

  • Keeping requests moving through a consistent end-to-end process
  • Reducing delays that trigger escalations and repeat follow-ups
  • Supporting steadier performance during volume spikes and coverage gaps
Improve ROI Turnaround Times

Maintain Compliance When Your Staffing Changes

Turnover, PTO, and cross-coverage are normal. ROI becomes harder when processes rely on tribal knowledge or personal tracking systems. A consistent workflow makes it easier for teams to share work and keep output steady.

ChartRequest supports easier coverage by:

  • Standardizing how requests are handled from start to finish
  • Improving visibility so anyone can see status and next steps
  • Reducing exceptions that require extra experience to resolve
Standardize ROI Across Your Team
Maintain Compliance When Your Staffing Changes​

Learn More How You Can
Reduce Staff Workload

From small, one-provider practices to hospital systems that span several states, ChartRequest is purpose built to revolutionize record exchange for all organizations. If you release records, we want to work with you!
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