Switch Release of Information Vendors

How to Switch Release of Information Vendors Without Creating a Request Backlog

Switching release of information vendors? Keep open requests visible, redirect intake, and prevent a medical records backlog.

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Rachel Otfinoski August 21, 2026
CMS HealthTech Ecosystem and Records Release

Will the CMS HealthTech Ecosystem Replace Medical Record Requests and Kill the Clipboard?

Learn what the CMS HealthTech Ecosystem changes for medical record requests, and why practices still need a release of information workflow.

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Rachel Otfinoski July 22, 2026
What Is a Health Information Exchange (HIE)

Health Information Exchange: How Do HIEs Reduce Record Retrieval Burden

See how health information exchanges support faster record release, better care coordination, and less manual work for healthcare teams.

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Rachel Otfinoski July 3, 2026
How Medical Record Request Delays Impact the Patient Experience

How Medical Record Request Delays Impact the Patient Experience

See how medical record request delays shape patient experience, and how a 5-day turnaround keeps records ready before the next care decision.

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Rachel Otfinoski June 4, 2026
How to Reduce Medical Records Staff Workload

Lighter Workload, Same Team: Smarter Operations for HIM Directors

Learn how to reduce medical records staff workload with smarter ROI intake, exception tracking, request aging, and status visibility.

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Rachel Otfinoski May 19, 2026
How to Fix Slow Records Request Turnaround Times

How to Fix Slow Medical Records Request Turnaround Times

HIPAA’s 30-day deadline is the floor, not the goal. Learn how slow medical records turnaround impacts patient retention and compliance risk.

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Rachel Otfinoski February 13, 2026
How to Handle Orthopedic Injury Records Requests

Orthopedic Injuries and Medical Records: How to Reduce Resends, Status Checks, and Escalations

Orthopedic injuries create imaging record chaos for HIM teams. Understand the breakdowns and how to reduce rework, follow-up, and stress.

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Rachel Otfinoski January 28, 2026
Alternatives to CDs for Sharing Orthopedic Images and DICOM MRI Results

Why Do Orthopedic Centers Still Share DICOM Imaging Records and MRI Results on CD?

MRI results on CD are still common, but they add labor, shipping delays, and documentation gaps for orthopedic centers.

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Rachel Otfinoski January 7, 2026
SOC 2 Certification and Why It Matters

SOC 2 Certification and Why It Matters for Medical Record Vendors

SOC 2 certification for medical record vendors: Type II vs Type I, Trust Services Criteria, buyer tips, and how ChartRequest protects PHI.

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Rachel Otfinoski November 14, 2025
Medical Record Management Best Practices for Law Firms

Medical Record Management Best Practices for Law Firms

These medical record management best practices to help your law firm streamline client record retrieval and boost efficiency.

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Rachel Otfinoski October 13, 2025
The Patient-Centered Care Revolution: A Blueprint for Modern Healthcare Success

The Patient-Centered Care Revolution: A Blueprint for Modern Healthcare Success

Discover how patient-centered care is reshaping healthcare. Explore key strategies and how ChartRequest supports a better patient experience.

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Rachel Otfinoski August 1, 2025
Stages of Our Medical Record Tracking System

Stages of Medical Record Tracking Systems

To ensure all requests are fulfilled within HIPAA and state deadlines, it’s crucial to understand the medical record tracking system.

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Rachel Otfinoski April 3, 2025