Medical Record Retrieval
Solutions for Medical Review Teams

Medical review depends on timely, complete records. RecordGateway helps you request records at scale,
track progress clearly, and receive files in a consistent structure so clinical review is not delayed by retrieval work.

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Reduce Delays in Medical Necessity and Clinical Review

When records arrive late or arrive messy, nurses and physicians lose time hunting for the right documentation. That slows determinations, appeals, and post-pay review work.

RecordGateway helps remove retrieval friction by:

  • Streamlining record requests through a consistent submission process
  • Centralizing access so reviewers can find requests and records quickly
  • Reducing rework by keeping retrieval steps organized and trackable
Reduce Delays in Medical Necessity and Clinical Review​
Upload Bulk Request Lists for Samples, Audits, and Backlogs​

Upload Bulk Request Lists for Samples, Audits, and Backlogs

Medical review teams often work in batches, like audit samples, appeal cohorts, or large retrospective reviews. Submitting requests one-by-one is slow and increases the risk of missing fields or mismatched identifiers.

RecordGateway supports bulk request uploads by:

  • Using a pull list template to standardize the data you submit
  • Flagging issues with automated error detection before requests go out
  • Enabling high-volume submission when review queues spike

Track Fulfillment Progress With Clear Status and Reporting

Medical review work needs visibility. If the team cannot see what is pending, stalled, or complete, escalations become reactive and timelines slip.

RecordGateway improves transparency with:

  • Real-time status visibility across your request sets
  • Clear status categories that make it easier to triage what needs attention
  • Built-in reporting to monitor progress and productivity over time
Track Fulfillment Progress With Clear Status and Reporting​
Spend Less Time Sorting Files After Records Arrive​

Spend Less Time Sorting Files After Records Arrive

Even when records are delivered, the work is not finished if documents are hard to navigate. A consistent structure helps reviewers locate key notes faster and reduces avoidable back-and-forth.

RecordGateway helps reduce cleanup time by:

  • Delivering records with uniform naming conventions
  • Making it easier to locate the right documents during review
  • Supporting faster handoffs between review teams and stakeholders

Integrate Retrieval Into Review Workflows With the API

Some organizations want record retrieval to connect directly to internal review platforms, workflows, or data environments. RecordGateway offers an optional API path to reduce manual handoffs and support more automation.

API support includes:

  • A separate sandbox environment for safe testing
  • Documentation to support implementation and ongoing use
  • White-glove support during setup and beyond
Integrate Retrieval Into Review Workflows With the API​