Medical Record Retrieval
Solutions for Compliance Experts

The regulatory landscape of the healthcare industry is constantly evolving, and it can be a challenge to keep up.
With ChartRequest, you can effortlessly stay compliant with the ever-changing list of state and federal regulations.

ChartRequest is Proudly Partnered With

HIPAA Compliant

Regularly Audited to Ensure Compliance With All HIPAA Rules

Top-Rated

Our White-Glove Service Makes Us the Top-Rated ROI Vendor on Google

Secure

SOC 2 and ISO-270001 Compliant With Military-Grade Encryption and Security

Protect Patient Privacy With Powerful Admin Controls

The HIPAA Privacy Rule outlines core patient rights that all healthcare organizations must uphold, including the right to medical privacy.

ChartRequest protects patient privacy with:

  • Access controls to limit which job titles can access request data,
  • Identity verification to ensure a safe environment for all users,
  • Automated audit log to track each interaction with every request.
Medical Record Retrieval Solutions
Medical Record Retrieval Solutions

Safeguard Sensitive Data With Strong Security Features

Protected health information holds a lot of valuable data to inform great care. In the wrong hands, however, a bad actor can abuse the patient’s personal information for nefarious activities.

Our HITRUSTSOC 2, and ISO 27001-ready platform is designed to stop breaches before they happen with military-grade encryption and 
a comprehensive suite of security features.

Stay Compliant With All Relevant State Statutes

From outlining price limitations to turnaround time requirements, state statutes play a major role in setting requirements for compliance.

ChartRequest keeps you compliant with all state statutes with:

  • Regular compliance audits of our 250+ pricing algorithms,
  • Adherence to state statutes that prohibit charges for records,
  • A streamlined request fulfillment process for fast turnaround times.
Medical Record Retrieval Solutions
Medical Record Retrieval Solutions

Prevent Information Blocking With Fast Turnaround Times

From the Right of Access Initiative to Cures Act Information Blocking Disincentives, your practice is under increasing pressure to release records without delay.

ChartRequest helps practices keep up with tightening record release requirements with a streamlined solution. Additionally, when our team handles the process, we guarantee a 5-day average turnaround time.

Monitor Compliance With Real-Time Reporting

Compliance requires vigilance, but it can be challenging to keep up with everything that happens in your organization.

ChartRequest offers unmatched transparency with:

  • Scheduled and ad-hoc reports to track record release stats,
  • A centralized dashboard to track request dates and progress,
  • Real-time audit logs and accounting of disclosures.
Medical Record Retrieval Solutions

Learn How We Help Practices Like Yours

From small, one-provider practices to hospital systems that span several states, ChartRequest is purpose built to revolutionize record exchange for all organizations. If you release records, we want to work with you!