The exchange of medical, imaging, and billing records doesn’t need to be a headache. Find out why patients, providers, and legal professionals trust our expertise to safeguard the privacy and security of protected health information.
Release and Retrieve Medical Records With ChartRequest
Custodianship Cost Calculator
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How it works: Custodianship pricing includes a one-time implementation fee of $1 per record times the retention years, plus $199/month for ongoing management throughout the retention period.
Disclaimer: This is an estimate only. Final pricing may vary based on record type, scanning requirements, and specific compliance needs.
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ChartRequest is Proudly Partnered With
HIPAA Compliant
Regularly Audited to Ensure Compliance With All HIPAA Rules
Top-Rated
Our White-Glove Service Makes Us the Top-Rated ROI Vendor on Google
Secure
SOC 2 and ISO-270001 Compliant With Military-Grade Encryption and Security
Solve the Biggest Medical Records Exchange Challenges
ChartRequest is the #1 release of information partner, and our Custodianship plan makes it easy to keep patient records accessible after your practice closes.
Automate Record Release With a 5-Day TAT Guarantee
We guarantee an average turnaround time of 5 days or less for each record request to help ensure your patients stay healthy and happy after you close or change your practice.
ChartRequest Custodianship can help physicians:
- Maintain record access for your patient community after your practice closes,
- Ensure compliant record destruction at the end of the custodianship period,
- Retire or change practices with peace of mind.
Learn How You Can Guarantee 5-Day Turnaround Times
Provide Real-Time Status Updates Online
Your patient community may feel nervous about how your practice closing may impact their care, but they can rest assured that their medical data is only a quick request away.
ChartRequest Custodianship provides your patients with:
- Real-time status updates on every single request,
- White-glove support that leads the industry in user satisfaction,
- A guided, easy-to-use request submission process.
Learn Why Patients Love to Use ChartRequest
Stay Compliant With State and Federal Regulations
When you close or change practices, you don’t want to worry about compliance updates for old records. ChartRequest takes care of compliance for you, so you can focus on the future.
Custodianship supports your compliance by:
- Ensuring compliant medical record retention periods per state and federal laws,
- Monitoring regulatory updates and quickly implementing changes,
- Protecting patient privacy with military-grade encryption and security features.
Learn How You Can Stay Compliant After Your Practice Closes
Migrate Your Records
First, We Need to Migrate the Records From Your Database to Our Servers
Keep Records Safe
Our Military-Grade Security Features and Encryption Protect Patients’ Records
Release Records
We Pull Requested Records From Our System and Double QA for Accuracy
Compliant Deletion
When Records Reach the End of Their Retention Period, We’ll Delete Them
Find Out How You Can Ensure Lasting Records Access With ChartRequest Custodianship
Wondering how we keep your patients’ medical records accessible after you close or move your practice? Check out our diagram.
Our experts handle the entire process on your behalf.
- We walk you through the necessary steps for data migration, so we can keep your patients’ records available after you close your practice.
- We’ll securely locate and retrieve requested records per the HIPAA minimum necessary standard.
- Once the retention period for the custodianship ends, we’ll compliantly delete the records.