Medical Record Retrieval Solutions
for HEDIS and Quality Leaders

Quality reporting depends on complete documentation, delivered on time and easy to review. RecordGateway helps you
retrieve medical records at scale, track progress across large cohorts, and keep chart chase work from turning into a manual fire drill.

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Run Large-Scale Chart Chase Without Losing Control

Quality teams often support multiple initiatives at once, including HEDIS reporting, Stars-related measure improvement, internal measure validation, and vendor oversight. When documentation is scattered across emails and spreadsheets, it becomes harder to meet reporting windows and defend results during validation.

RecordGateway helps keep quality work organized by:

  • Providing a centralized way to request and manage medical records
  • Supporting consistent workflows so all requests are submitted the same way
  • Reducing status questions with shared visibility across stakeholders
Run Large-Scale Chart Chase Without Losing Control​
Upload Bulk Cohorts Instead of Submitting Requests One-by-One​

Upload Bulk Cohorts Instead of Submitting Requests One-by-One

Quality work is cohort-based. Whether you are working a HEDIS sample, a measure validation pull, or a year-end gap closure cohort, one-by-one submission slows the team down and increases the risk of missing fields.

RecordGateway supports bulk request uploads by:

  • Using a pull list template to standardize the information you submit
  • Flagging issues with automated error detection before submission
  • Enabling high-volume submission when timelines are short

Track Cohort Progress With Clear Status and Reporting

Quality leaders need to manage outcomes across large request sets, not just individual records. Visibility helps you prioritize follow-up, communicate realistic timelines, and document progress for leadership and vendors.

RecordGateway improves transparency by:

  • Providing real-time status visibility across bulk request sets
  • Using clear status categories that help teams triage what needs attention
  • Offering reporting that supports oversight and productivity monitoring
Track Cohort Progress With Clear Status and Reporting​
Reduce Review Time With Organized, Consistent File Delivery​

Reduce Review Time With Organized, Consistent File Delivery

Even when records arrive, quality work slows down if the documentation is hard to navigate. A consistent structure makes it easier for abstractors and reviewers to locate the right notes, labs, and encounter documentation.

RecordGateway helps reduce cleanup time by:

  • Delivering records with uniform naming conventions
  • Making it easier to locate documents and measure validation
  • Supporting faster handoffs between quality, medical review, and analytics

Connect Retrieval to Quality Workflows With the API

Some quality organizations want chart chase and documentation retrieval to connect directly to internal systems, measure engines, or analytics environments. RecordGateway offers an optional API path to support tighter integration and reduce manual handoffs.

API support includes:

  • A separate sandbox environment for safe testing
  • Documentation to support implementation and ongoing use
  • White-glove support during setup and beyond
Connect Retrieval to Quality Workflows With the API​