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Doctor processing medical records requests
Article

Preparing to Insource the Release of Information

Insourcing the release of information means processing medical records requests using your own team. Our ROI solution makes it easy for your medical staff to hit the ground running with health information exchange and care coordination. 

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How Centralizing Medical Records Exchange Affects Patients
Article

How Centralizing Medical Records Exchange Affects Patients

Whether you choose to fulfill medical records requests in-house or allow our team of HIPAA experts to handle them for you, your users will be using the same interface to submit requests. Like our care coordination interface for healthcare professionals, we offer unique interfaces for both patients and legal professionals.

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Medical workers sitting together in a modern hospital
Article

How to Improve Medical Staff Retention

Medical staff worldwide have worked especially hard since the beginning of the pandemic, enduring brutal hours and unflinching urgency. Unfortunately, the healthcare industry has the second-highest rate of employee turnover behind hospitality.

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Hiring new staff vs outsourcing the release of information
Article

Hiring New Staff vs Outsourcing the Release of Information

Health information exchange is an essential part of running a healthcare practice. U.S. laws require healthcare providers to release medical records to authorized individuals. These laws also penalize delays and unsafe methods of exchange. Should your healthcare facility hire new staff to handle protected health information or adopt medical records exchange software?

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reduce patient leakage with care coordination
Article

Reduce Patient Leakage with Care Coordination Software

When a patient needs specialized care from multiple healthcare providers, medical records are integral to ensuring a positive patient experience. With the frequently hectic and urgent nature of providing healthcare services, easy access to patient health information is invaluable. To help provide the highest-quality care possible, care coordination is key.

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