Medical Record Retrieval Solutions for
EMS Agencies & Ambulance Companies

Emergency medical services are critical for your community, but handling record requests for these care
encounters can be overwhelming. ChartRequest is dedicated to simplifying data management and helping you save lives.

ChartRequest is Proudly Partnered With

HIPAA Compliant

Regularly Audited to Ensure Compliance With All HIPAA Rules

Top-Rated

Our White-Glove Service Makes Us the Top-Rated ROI Vendor on Google

Secure

SOC 2 and ISO-270001 Compliant With Military-Grade Encryption and Security

Automate Record Release With a 5-Day Turnaround Guarantee

Patient data management is a common challenge for EMS agencies, which often lack the robust medical record departments of standard healthcare practices.

ChartRequest takes the pressure off your data management team by automating the release of information with a guaranteed average turnaround time of 5 days or less.

Medical Record Retrieval Solutions
Medical Record Retrieval Solutions

Boost Profit Margins With Our Selective No-Cost Solution

We know profit margins for EMS agencies are tight, with many patients unable to afford the services you provide regardless.

ChartRequestSelect boosts your profit margins with:

  • Automated release of information services at no cost,
  • White-glove support for your requestors to reduce phone calls,
  • Staff time savings to reduce overhead.

Simplify Compliance With State and Federal Regulations

From massive HIPAA fines to the Cures Act information blocking disincentives in the form of reduced government reimbursement, compliance is crucial for maintaining EMS operations.

ChartRequest supports your compliance with a 5-day turnaround time guarantee, comprehensive audit logs, and a two-step QA process to ensure request fulfillment accuracy.

Medical Record Retrieval Solutions
Medical Record Retrieval Solutions

Reduce Administrative Stress to Mitigate Staff Burnout

Emergency medical services are some of the most stressful types of care imaginable, and your team faces extreme pressures and urgent situations on a daily basis.

While we unfortunately can’t prevent people from getting hurt, we can help your team mitigate administrative stress by handling urgent record requests with industry-leading speed and accuracy.

End the Constant Phone Calls For Request Status Updates

When lawyers and attorneys need patient records from EMS agencies, they usually call nearly every day until the records arrive. This can derail your team’s work and cost hours of precious time every week.

ChartRequest is the most transparent record exchange solution on the market. We offer real-time status updates online and a built-in provider chat to reduce phone calls about record requests by up to 90%.

Medical Record Retrieval Solutions

Learn How We Help Practices Like Yours

From small, one-provider practices to hospital systems that span several states, ChartRequest is purpose built to revolutionize record exchange for all organizations. If you release records, we want to work with you!