Streamline Medical Records & Care Coordination
ChartRequest + PhoenixOrtho deliver faster ROI turnaround, automated reporting, and care coordination workflows—designed for orthopedic practices.
The Challenge: Burdened Teams, Delayed Records, Risky Compliance
What ChartRequest + PhoenixOrtho Unlock Together
Without ChartRequest
- Fragmented request handling
- Limited visibility
- Risk of audit failure
- No automation
- Staff calls to follow up
With ChartRequest
- Centralized ROI platform
- Real-time dashboards
- Full audit trail & redaction log
- Automated care workflows & alerts
- Self-service portals & notifications
How It Works: Simple, Secure, Seamless
Automate Your Follow-Up, Reduce Manual Touchpoints
of Requests Completed
0 %
within 7 days
Audit-Ready
0 %
with tracked status & access logs
Trusted by Industry Leaders
We used to spend hours every week chasing down records. With ChartRequest, our PhoenixOrtho system now works like an extension of our admin team.
Clinic Administrator
Orthopedic Group
Compliance-First, Audit-Ready
Frequently Asked Questions
Is this built into PhoenixOrtho?
The ChartRequest platform integrates securely with your existing PhoenixOrtho system to initiate, track, and complete Release of Information (ROI) requests. This includes a bi-directional sync to ensure secure updates between both systems and push records into your EMR or referral workflows.
How does onboarding work?
Our team provides a seamless, customized implementation. We configure the integration with your PhoenixOrtho system and establish your compliance and user settings. The process is designed to minimize disruption to your practice’s daily operations.
Do I have to retrain my team?
Because the system automates many manual follow-ups and centralizes requests, your team will spend less time chasing records and more time coordinating care. We offer focused training to get your staff comfortable with the streamlined dashboard and automated workflows quickly.
What does it cost?
The pricing model is designed to deliver a fast return on investment (ROI) by significantly reducing the staff time and manual overhead currently spent on medical record requests. Pricing is typically based on your practice’s volume and specific needs. Request a demo to get a precise quote tailored to your orthopedic group.
Can we include this in our existing compliance program?
Absolutely. ChartRequest is built for compliance first. The platform is SOC 2 Type II certified, HIPAA & HITECH compliant, and provides a full audit trail and redaction log for every request, ensuring you are always audit-ready.
How quickly are records turned around?
The partnership is designed for speed. Our platform automates the request validation, compliance review, and delivery process. The result: 98% of requests are completed within 7 days, reducing the delays that impact patient care and legal timelines.
Ready to Eliminate the ROI Backlog?
Let us handle your Release of Information so you can get back to patients, not paperwork.