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Director of Client Services - Operations

Katherine Martinez

As Director of Client Services – Operations at ChartRequest, Katherine leads the teams and processes responsible for delivering HIPAA compliant, paperless solutions that support medical record fulfillment and referral anagement for organizations nationwide. Her focus is on creating systems that are clear, consistent, and scalable solutions that hold up under real-world pressure and make work easier for the people on the front lines.

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Our Leadership

Meet the leaders driving ChartRequest forward.

Christopher Carter

Founder & Executive Chairman

Chris is a visionary leader shaping the future of healthcare interoperability. His mission is to build technology that accelerates access to Protected Health Information (PHI) with both speed and compliance. Under his leadership, ChartRequest has scaled into a trusted platform powering secure, efficient Release of Information (ROI) across healthcare, legal, and insurance industries.

Anthony Daly

Vice President of Client Services

Anthony is a client advocate who ensures every request is handled with accuracy and accountability. He focuses on building strong partnerships with healthcare providers and legal professionals, ensuring that turnaround times are cut in half and compliance is never compromised.

Elie Goodman

Vice President of Marketing

Elie Goodman is Vice President of Marketing at ChartRequest, where he leads the company’s demand generation, brand strategy, and go-to-market efforts across enterprise healthcare providers and legal markets. He brings nearly two decades of experience building and scaling marketing organizations for healthcare technology and SaaS companies.

Victor Landero

President of Enterprise Retrieval Solutions

Victor Landero is President of Enterprise Retrieval Solutions at ChartRequest. He brings 15+ years of experience helping legal-services organizations strengthen operations, scale for growth, and improve the systems that keep cases moving. Victor has leadership experience across Mendoza Law Firm, Compex Legal Services, and Med-Legal, where he built and scaled operations and worked closely with […]

Rachel Otfinoski

Director of Client Success

Rachel ensures every client achieves success through fast onboarding, dedicated support, and measurable ROI. She focuses on client adoption and advocacy, making sure providers and payers realize the full benefit of secure, patient-centered record exchange.

Anna Paris

Director of Health Information Services and Compliance Officer

Anna is the compliance compass of ChartRequest. With deep expertise in HIPAA, HITECH, and TEFCA, she ensures clients remain audit-ready while navigating complex regulations with confidence. Her leadership guarantees data security and privacy remain at the heart of every solution.

Katherine Martinez

Director of Client Services - Operations

As Director of Client Services – Operations at ChartRequest, Katherine leads the teams and processes responsible for delivering HIPAA compliant, paperless solutions that support medical record fulfillment and referral anagement for organizations nationwide. Her focus is on creating systems that are clear, consistent, and scalable solutions that hold up under real-world pressure and make work […]